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Sherpa AI Server#

1. Activation Procedure #

To create a new License, you need to click the “Create” button () in the “Licenses” table and fill out the opened form:

  • Name (License name);
  • Key (License key provided by the vendor).

To activate the created license, you need to click the “Activate” button () and in the opened window choose one of the two activation types: automatic or manual.

  • When choosing automatic activation, you just need to click “OK”. Automatic activation is only possible if the Sherpa AI Server has open access to the Internet.
  • When choosing manual activation, a request code appears, which needs to be sent to the vendor for confirmation of manual activation. In response to the request code, you will receive a response code, which you need to enter in the corresponding field and click “OK”.

The license will be activated, and the date and time of the License will change in the “Expires” column.

2. Re-activation#

For re-activation of the License, please contact technical support.

For update packages, please contact the vendor.

3. Management#

One License for Sherpa AI Server runs on one server in one instance.

Updates for the cloud version of Sherpa AI Server are installed automatically.

Licenses (license keys) are issued by suppliers for client companies and consist of sequences of letters and numbers.

There are four types of Licenses available in Sherpa AI Server:

  • Sherpa AI Server 500 t/s;
  • Sherpa AI Server 1000 t/s;
  • Sherpa AI Server 2000 t/s;
  • Unlimited.

To view and edit a previously created License, you need to select it from the list and click the button . After that, a form with the settings of the selected License will open, where you can make the necessary changes. In addition to the fields filled in when creating a new License, the editing form has additional fields:

Editable fields:

  • “Name” (License name or User name).

Non-editable fields:

  • “GUID” (unique identifier);
  • “Key” (unique license key);
  • “Expires” (date and time of License expiration);
  • “Created” (date and time of License creation);
  • “Updated” (date and time of License update).

You can learn more about working in Sherpa AI Server by following this link.